One number on your website, ads and hoardings. Every message and call on it answered in seconds.
A dedicated WhatsApp and phone number for your business. Whoever contacts it gets a real answer from your verified facts, gets qualified, and — when they are ready — gets a booking request or a handoff to your team. 24/7, in their language.
It answers the question they asked. Not a form.
Someone who messages “what’s the 2 BHK price?” or “what documents do I need?” gets that answer first — from facts you verified, with the source on record — and only then the one or two questions that help your team.
Answer-first
The opening message gets a direct answer, not “please share your name and email”.
Source attribution
Asks “where did you hear about us?” once, naturally, and records it against the lead.
Returning contacts
Recognises someone who came back after a gap and picks up where they left off.
Your team only hears about the ones that matter.
Every new contact is classified before it costs anyone a minute. The dashboard shows who was turned away, so a wrong call can be reversed in one click.
- Brokers and channel partners. Recognised and handled per your policy — engage them, or route them to the partner desk.
- Vendors, job seekers, spam. A polite standard reply and no further action. Spam gets no reply at all.
- Existing customers. Routed to service or your relationship team — never pitched what they already bought.
Warm ones get a booking request. Everyone gets a brief.
- Captured, not asked twice. Budget, preference, timeline and intent are recorded as the conversation happens, visible on the lead’s page.
- Requests the next step. A site visit, a callback, a test drive, an appointment — into your team’s window, for your team to confirm.
- Human handoff. When a person is needed, the right rep is paged on WhatsApp with the whole lead: name, number, what they want, and a one-line reason to call.
Three steps, no integration.
1. Get your number
A dedicated WhatsApp and phone number is assigned to your account.
2. Switch Inbound on
Choose channels and which products or projects it covers.
3. Put it everywhere
Website, ads, hoardings, portal listings. The first message shows up on your dashboard.
Can I keep my existing business number?
Inbound runs on a dedicated number we provision for each line of business, so the agent is the only thing answering it. Your existing numbers keep working as they do today.
What if the caller is a broker or a vendor?
They are recognised in the first exchange and handled per your setting — engaged, routed to a partner desk, or given a standard reply. Your sales team is paged only for buyers.
Does it answer phone calls as well as WhatsApp?
Yes — the same agent, the same facts, on a real phone number. A buyer who rings your number is answered by the agent; a rep from your own team who rings it is recognised and not treated as a lead.
What happens outside business hours?
The agent answers around the clock. A request for a human made out of hours is queued and dispatched to your team when they come in, and the buyer is told so honestly.
See Inbound on your own material.
A 20-minute walkthrough — chat first, then a call.