From “what’s the price?” to a test drive on the calendar.
KonvoLead answers model, variant, price, offer and waiting-period questions from your verified price list — on WhatsApp or a call — learns what the buyer needs, and requests the test drive with your showroom.
Where car buyers are lost.
Portal leads go unanswered after hours
The enquiry lands at 9 PM; the showroom replies at 11 AM; the customer has booked a test drive elsewhere.
Pricing is asked a hundred ways
Variant, fuel, gearbox, city, offers, exchange — every quote is a small calculation and every sales consultant does it slightly differently.
Test drives do not get booked
The customer is warm on the chat and nobody converts that into a slot on the showroom calendar.
They reach you, or you reach them. Same agent.
Inbound answers whoever contacts your number; Outbound opens conversations with a list you upload. Both qualify, request the test drive, and hand off to your team.
Your showroom number, answered instantly
The agent answers the question asked — the ex-showroom price of a variant, the waiting period, current offers, how exchange works — from your verified price list, learns the model, budget, fuel and how they will use the car, then requests the test drive.
- Variant pricing quoted word for word from your published list, always with the variant it belongs to
- Says whether a price is ex-showroom or on-road every time, and never works out an on-road figure itself
- Test-drive request recorded within the showroom’s hours — at the showroom or at home if you offer it
Launch lists, lapsed enquiries, exchange offers
Reach a launch-interest list, enquiries that went quiet, or an exchange-offer base — on WhatsApp or by call — and turn interest into showroom visits.
- An approved opening message per campaign, with follow-ups that stop on “no”
- WhatsApp first, then a call for the leads that do not reply
- Every test drive attributed to the campaign that produced it
Every answer is traceable to a fact you approved.
Generic chatbots improvise. In automotive sales, a wrong number is a lost deal or a compliance risk — so the agent answers only from facts you verified, with the source on every one, and says it will check when something is not on record.
- Verified knowledge base. Facts are structured and human-checked before the agent can use them.
- Provenance on every fact. Each answer carries its source — the document, page or website it came from.
- Accuracy measured, not assumed. Answers are continuously scored against your verified facts.
Warm leads get a test drive request. Everyone gets a brief.
Captured as they talk
Budget, preference, timeline and intent are recorded during the conversation — never asked twice — and shown on the lead’s page.
Requests the test drive
Agreed in the chat or on the call, inside your hours, and recorded for your team to confirm. A time that looks wrong is flagged rather than dropped, and the customer is never told it is booked until it is.
Human handoff with context
The right rep is paged on WhatsApp with the whole lead — who, what they want, and a one-line reason to call. The agent keeps answering routine questions meanwhile.
Which prices will it quote?
Only the ones on your verified price list, always naming the variant and whether the figure is ex-showroom or on-road. It never adds taxes, registration or insurance to an ex-showroom price itself; the showroom confirms the on-road figure.
Will it value an exchange car or promise a discount?
No. It explains how exchange works at your showroom and offers to have it valued; a discount, a negotiation, a stock check or a delivery date goes to your sales team with the conversation attached.
Does it book the test drive itself?
It records a request for the slot the buyer picked, inside your hours, at the showroom or at home if you offer it. Your team confirms it on the Bookings page and marks whether the buyer came.
Does it integrate with my DMS or CRM?
Leads, transcripts and test-drive requests live in your KonvoLead dashboard with CSV export. Integrations with a DMS or CRM are scoped with each dealer group.
See it answer your real automotive sales questions.
A 20-minute walkthrough on your own material — in chat and on a call.