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Privacy Policy

This policy covers three things: this website, the browser demo on it, and the service we run for our customers. Last updated 14 September 2026.

1. Who we are

KonvoLead (“we”, “us”) provides AI agents that answer, qualify and book customer enquiries on WhatsApp and by phone on behalf of businesses (“customers”). Contact: hello@konvolead.com.

2. This website

When you submit the “Book a demo”, contact or waitlist form we store what you enter — name, company, email, phone, city, industry, what you are interested in and your message — so we can respond. We keep it for as long as we are in touch about a potential engagement and delete it on request. We use privacy-respecting analytics to see which pages are visited; this does not identify you personally.

3. The browser demo

The demo on this site lets you chat with, or talk to, our AI agent about a fictional project. When you use it:

  • ·Chat: the messages you type and the agent’s replies are stored as a demo conversation.
  • ·Voice: your microphone audio is sent to a speech-recognition provider to be transcribed, and the transcript is stored as a demo conversation. Audio is processed to produce the transcript and is not retained by us.
  • ·We record a hashed form of your IP address and your browser type to prevent abuse of the demo. We do not store the raw IP address.
  • ·Demo conversations are deleted automatically after 7 days. If you choose to leave your email at the end of a demo, we keep it to follow up and treat it like a form submission (section 2).
  • ·Please don’t share personal, financial or sensitive information in the demo. The demo is not sales, financial or legal advice; the project, prices and figures are fictional.

4. The service we run for customers

When you message or call a business that uses KonvoLead, that business is the controller of your data and we process it on their behalf under our agreement with them. We store the conversation, the details you share (for example budget or preferences) and any booking so the business can follow up. Each customer’s data is kept in an isolated workspace and is never shared with, or visible to, any other customer. If you want to stop being contacted, say so in the conversation — an opt-out is honoured on every channel — or contact the business directly.

5. Providers we rely on

To run the service we use cloud hosting and database providers, large-language-model providers to generate the agent’s replies, speech-recognition and text-to-speech providers for calls, and Meta’s WhatsApp Business Platform for WhatsApp messaging. Each processes data only to provide their part of the service.

6. Your rights

You can ask us what we hold about you, ask us to correct or delete it, or object to how we use it, by writing to hello@konvolead.com. For conversations with a business using KonvoLead, we will pass your request to that business and help them act on it.

7. Changes

We will post any change to this policy on this page with a new “last updated” date.